10 Questions To Ask Before Selecting A Drain Cleaning Service

10 Questions To Ask Before Selecting A Drain Cleaning Service

. 5 min read

A clogged drain is something that you have to deal with from time to time. Be it a clogged toilet, sink, or clogged stormwater drain, these situations can disrupt your daily life or even can damage your property. Even if you have high-end plumbing fixtures and you are cautious about handling them, you never know when your sink will start to make that weird gurgling noise to indicate something is wrong. A moment of carelessness while washing the dish and the errant food particles go through the drain screen to clog the pipe- it is that easy to get stuck with a drain problem.

However, if you have a trusted drain cleaning service at your disposal, you might be able to get rid of that problem within hours. Read on to learn how you can find a trusted drain cleaning service.

What Can A Drain Cleaning Service do for You?

Plumbing is the system that carries clean water into your house, and drain is the system that removes wastewater from your home.  For drain cleaning, you need drainage plumbers who are experts at dealing with removing wastewater and stormwater. Drain cleaning services have different aspects- it can deal with preparing or constructing trenches, installing underground sewage pipes, connecting to different water pipes, locating other blocks, and clearing them.

Regular drain cleaning can enhance the lifespan of your drain systems and make them work effectively. As regular cleaning removes food particles, grease, and debris from your pipes, you will have fewer cases of drain odor and costly repair work.

Questions to Ask Before Selecting A Drain Cleaning Service.

Finding a professional drain cleaning service is not that easy because there is no shortage of plumbers, and you have no idea what to look for. Here we have listed the questions you should ask before selecting a drain cleaning service to make it easier for you.

Do They Have A Valid License?

Every business should hold a valid license; it is even more crucial for service-oriented companies like drain cleaning service. Make sure your drain cleaning service has a valid business license for your area. Any kind of training or certification will also add value to their expertise. A license, along with some professional certification, will vouch for their credentials.

If the drain cleaning service doesn’t hold a valid license, they might not have experienced professionals in their team and will not deliver your desired service.

Do They Provide A Guarantee and Insurance?

A committed drain cleaning service will guarantee the parts they install for your drain cleaning service. They might even offer a guarantee for their service, so if something breaks down after their service, they are bound to redeem it, as per the contract that you have signed with them.  A guarantee for their work might help you trust their capability.

In some cases, the drain cleaning service might involve repair or use of heavy machinery that might put your structure at risk. In those cases, look for a drain cleaning service that provides insurance; so that you can be on the safe side in case something goes wrong.

What Type of Experience Do They Have?

If you don’t want your drain to be clogged all year round despite repairing it several times, you should hire a cleaning service that is pro at their job. A drain cleaning service that is new to the business and is operated by inexperienced personnel might not even detect the problems accurately. They may end up doing more harm than good. And then you have to go through several trials and errors, wasted time and money, while your problem reaches nowhere near an end.

Experienced drain cleaning personnel can detect the problem right away and guide you to a durable and cost-effective solution. Make sure you take into account their experience level as a key consideration for the selection criterion. You can evaluate their experience and the number and types of projects they have undertaken over that time.

What Types of Equipment Do They Use?

Drain cleaning is entirely a technical project that needs specific types of equipment. While most drain problems result from a clogged drain, depending on the kind of problem you are dealing with, you might need certain machinery types. Make sure your drain cleaning service can provide you with the equipment that you need. Waiting for them to manage a specific tool while your toilet is clogged can turn out very unpleasant.

Besides, with evolving technology, there are upgraded types of machinery available in the market that can make the service more efficient. Make sure your service provides you with the latest technological solution.

What Chemicals Do They Use?

Drain cleaning requires the usage of heavy chemicals. And there is no shortage of a variety of chemicals that can be used for drain cleaning. While some of these chemicals are effective at cleaning and nontoxic, some are hazardous for health or the environment. If you have pets, make sure the chemicals used by your service provider will not harm your pet. Also, make sure the cleaning chemicals will not corrode your drain pipe and other appliances. If you have landscaping in your yard, the chemicals should not go anywhere near your plant; the alkaline-heavy chemicals can be harmful to them.

Is There Any Hidden Cost Involved?

Before contracting with a drain cleaning service, make sure you are aware of the costs involved. Sometimes, the lack of proper inspections might cause them to misidentify the problem. This can turn the project to be more costly than they have initially suggested. To avoid this confusion, make sure they are adequately aware of the project’s actual cost and provide you with an accurate estimation.

Expect transparency when they provide you with the cost estimation, so you don’t get blindsided by any hidden cost. To get an overall drain cleaning service price quote, you can also compare the price of different cleaning services in your area. Your chosen service provider should demand a price that is close to the average.

Do They Provide an Emergency service?

The one thing about plumbing that you might have noticed is that it tends to break down at the most unexpected and inconvenient times. Waiting for their service is just not an option when you need an immediate fix for your clogged water closet. To make sure your house doesn’t get flooded from a clogged drain in an ungodly hour, you should look for a drain cleaning service that provides emergency service.

Do They Provide Other Plumbing Services?

Household plumbing problems can vary in nature. When you select a drain cleaning service, make sure you check if they can undertake other types of plumbing services for you. Even if they can’t provide you the service, they should guide you in the right direction. Sometimes a problem might cause several lateral damages. For instance, a burst pipe can put a nearby wall at risk of water damage.

In some cases, the problem with your drain can stem from other structural issues. It might be a crack in your wall that caused your pipe joint to be broken. Make sure your service provider can at least make you aware of these types of situations before the issue gets out of hand.

What Do Other Clients Think Of Their Service?

Word of mouth can be a great way to gauge the expertise of a drain cleaning service. Their reputation also points to the level of their customer service. You can find a drain cleaning service from your locality and look up their reviews online. This will provide you some much-needed insight into their quality of service.

If you have any friends or relatives who have undertaken drain cleaning service, you can ask for their recommendations; they might be able to point to you some trusted drain cleaning service.

How Is Their Customer Service?

A first-grade drain cleaning service should have good customer service and prompt response to the clients. They should be accessible on a different platform. Either by phone or looking up their website you should be able to access all the information about their service- what type of service they provide, how much cost will be involved, and so on.

A good drain cleaning service will readily deliver this information and answer your other queries. On-time response and a free price estimation is something that can demonstrate how good they are with customer service.



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Laura Kemp

Laura is from the UK and has a background in digital marketing for consumer products across global markets.

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