Why Is Your Garage Door Not Working? (Learn How to Fix It)

. 6 min read

Sometimes your garage door might get broken, damaged, or have various unusual problems. Here are some common garage door problems and the easiest solutions.

Sometimes, unusual problems happen with garage doors, such as tiny insect nests sprouting on photoelectric eye sensors or tennis balls that somehow managed to completely open the door.

While these problems are rare, garage door professionals are equipped to handle them!

Although you can sometimes solve the issue yourself, there are many reasons why it is best to let a specialist fix your garage door.

Knowing what's wrong with your garage door will help you decide the course of action to fix it. Here are a few reasons why your garage door doesn't work correctly.

Check this out before you look for professional electric garage door repairs.

Dead Batteries

It may seem obvious, but your garage door transmitter needs to be powered for it to work. If the transmitter's battery is low, the transmitter will not send a signal to the garage door to open it.

First, check if the transmitter on the garage wall can still open the gate when pressed. If so, only a quick battery replacement may be needed for the transmitter in your garage. Suppose your garage door has several transmitters. In that case, the other transmitters may soon require new batteries if they were installed simultaneously.

Replacing the battery in the garage door transmitter is very simple. It is enough to slide the door on the transmitter's back and remove the battery in most cases.

Other screws may be threaded to improve the battery protection, so this sort of transmitter needs a screwdriver to unlock.

Make sure the mark aligns with the pattern inside the transmitter after removing the old battery. Otherwise, the new battery will not work in the transmitter and may give a false signal leading to other problems.

Check the transmitter after installing the batteries and repair or replace the transmitter door if it does so.

The Track is Not Aligned Correctly

If the garage door guides are misaligned, this can be a severe problem. For the door to move, the metal guide on which the door is run must be aligned appropriately.

If you find a gap between the roller shutters and the guide rail, or the guide rail itself is bent, you've got a problem. The heavyweight of the gate can complicate and aggravate these problems until it becomes unsafe to operate.

Some measures can be taken to correct the issue manually if the track is distorted, but the gate is still closing. When the gate reaches a particular position on the way every time, it opens and closes.

If you hear a grinding noise, you will know it is not aligned. Sometimes when the door hits this position, it may even slow down a bit.

To align the rail, first, loosen the bolts that secure the rail to the frame. Then hit the track gently to move it back into place with a rubber mallet. Use a standard setting to ensure that everything is straight.

Once correctly aligned, tighten the screws to keep the track from shifting and causing more trouble when opening the garage door. You may have to replicate the same procedure for other paths, as these tracks could still be misaligned.

If the door can't move at all due to alignment issues, the problem isn't something you should try to fix yourself.

To change and restore the door safely, a garage door repair professional may provide the appropriate tools.

A contractor can mount a new garage door track if the rail is misaligned and cannot be fixed.

Transmitter Problem

Some problems may cause the transmitter to malfunction. The most common explanation is that your garage door is not within range. Each combination of garage door and transmitter has a specific operating range.

If you try to open the garage door before you even see the house, you're probably too far away.

Try to wait until you enter the driveway and press the launcher button, and you should be more successful the first time you try to open the garage door.

If you know you are in sight and the door still doesn't open, check that the antenna is sticking from the garage engine and is not obstructed.

Your transmitter must be free of all barriers for obtaining a signal to unlock and lock the door. Check the transmitter for signs of damage. If the antenna is found to be damaged, have your garage door technician replace it.

Suppose you discover that without even clicking a button, the garage door opens and closes spontaneously.

First, make sure the transmitter is not stuck under anything that could cause a button to be pressed.

For example, your transmitter may have fallen under the car seat, and there is a heavy object on the floor that accidentally scrolled a button and pressed it.

You will need to search the transmitter frequency if this is not the scenario. Your neighbour can run the garage door at the same frequency as you, and when they pass, they open the door for you.

You can change how often your garage door opens so that it doesn't occur anymore. Each model has different steps for changing the frequency, so see the user manual for detailed instructions or call a garage door specialist for assistance.

Suppose you have tested and tried to solve other problems but still encounter difficulties. You will need to reconfigure the transmitter in that situation.

All transmitters have a learning button on the remote control, so you need to find it on the transmitter first. For a few moments, push and hold the learning button before the warning light begins to glow.

When the indicator light flashes, press your remote-control button again to reprogram the remote control.

Based on unique garage door designs, the procedure can differ, so read the instruction book carefully to ensure that no extra measures are needed.

However, it only takes a few steps to completely reset and reprogram the garage door transmitter's remote control to resume regular operation immediately.

Broken Springs

If your garage door suddenly doesn't open, and you are sure the transmitter is working correctly and the motor is powered on, the torsion spring may be broken.

You might have heard a loud noise in the garage. The explosion can be so loud that some might think the firecracker has fallen into the garage.

It is because garage doors can be heavy. Although most people think so, the hard work is not done by the door opener but by the heavy door spring.

The door has several torsional springs. If any of the springs break, the garage door opener may have difficulty lifting the door weight or may not open it at all.

If the spring breaks, call a professional for repair as using them can be very dangerous.

Do not try to open the door until a specialist has checked and replaced the spring. Just for such opening and closing periods, the spring will be used. Over time, the spring will eventually break and will need to be replaced.

Manually Locked

If the garage door doesn't unlock, but the door opener engine operates for a few seconds and then locks, it could be because the garage door itself has been manually closed.

If you have checked the door spring and track for obstructions and everything looks normal, check that the door lock is locked.

Most garage doors, especially older models, are fitted with manual locks that enhance your house's protection. They usually look like knobs or handles in the centre of the door, with two crossbars on each side.

There might be a little button on the topmost of the bar that you can push to move the bar around the door and secure the gate from inside.

It's easier to accidentally press this button, especially when you remove a large object from the car's trunk behind the door.

To manually unlock the garage door, turn the handle until you hear a click. The open position can move the horizontal bar back from the edge and protect the handles.


Springs or cables can generate a great deal of force, damaging the vehicle or other property in the garage and causing serious injuries.

You and your family must stay away from these cords or springs and do not try to use your garage door until the problems with it are fixed. Also, your garage can be a lot more than a garage, see our article on how to transform your garage into an extra room.

How to Transform Your Garage into an Extra Room
If you wish you had an extra room in your property or desperately need the spare room, here is something for you to consider. Ask yourself this question before you buy a new property or settle for the inconvenient space you have at the moment: do you have a garage

You can check here to know how to build a perfect garage.

Tracey Clayton

Tracey Clayton is a full time mom of three girls. She’s passionate about traveling, fashion, home décor and healthy living. Her motto is: “Live the life you love, love the life you live.

About expertEasy

Live in Australia? Whether you need your lawn mowed, your garden landscaped, your home painted, or you need a photographer, expertEasy is the easy way to find expert help.

Find the right expert